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Returns Info

Go Cazual Return/Exchange Policy

Go Cazual will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in your order. If it is a split package order, the date you receive the final package will be the delivery date.

All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale.

Return shipping is the customer's responsibility unless it was a shipping error on Go Cazual's part. 

  • Please submit your return & exchange request to Go Cazual at Please include your Order#, items returning, and the reason for the return
  • Once the request is received, a member from the Go Cazual team will email you instructions on returns.
  • After inspection for quality, a refund will be processed to your original form of payment. Please allow Go Cazual 3-5 business days from the day we receive the returned package to process.
  • You should see the refund within 2-3 business days, but times may vary depending on each bank.